Use the contact form from the About page on the website
Once the order is shipped, wedo notaccept return and refund. Exceptions apply and please refer to the "Get refunded after receiving the product" section for more details.
2. Get refunded after receiving the product:
All items are listed asfinal sale,and we generally don't accept returns after purchasing.However,we understand that sometimes things can go wrong, and weDo issue full refund for the following circumstances.
please allow 10 business days for the shipping to arrive, and if you haven't received the package after 10 business days you can contact us by email or use the contact form from the website for help. Once we confirm the package is lost, we will issue full refund.
If you received a product that is damaged due to the elements of shipping, please take a photo immediately and contact us within 24 hours upon receiving via email (firstname.lastname@example.org). Once we received item and validate the conditions, we will issue full refund to the original payment method was used.
If you find the product you received is not what you have ordered, please contact uswithin 24 hoursand we will send you a shipping label for return and exchange. No refund will be issued in this case.